Client Services Representative
Redmond CDJR Redmond CDJR Frankfort, KY Frankfort, KY Full-time Full-time $15 - $26 an hour $15 - $26 an hour 8 days ago 8 days ago 8 days ago Job Overview:
We are seeking Winners that want to compete, must be a highly motivated and customer-focused individual to join our team as a Client care Representative.
As a Client care Representative, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional service, and ensuring customer satisfaction.
This is an exciting opportunity to work in the financial services industry and contribute to the success of our organization.
We also offer a way to obtain your degree through our degrees at work program.
Associates, BS or Masters programs available.
Responsibilities:
- Manage customer relationships and serve as the main point of contact for client inquiries and concerns - Utilize Salesforce or similar CRM software to track customer interactions, update account information, and manage sales leads - Conduct market research to identify potential sales opportunities and gather customer feedback - Collaborate with the sales team to support account management and achieve sales targets - Assist customers with product inquiries, resolve issues, and provide guidance on using our SaaS platform - Analyze customer data and trends to identify areas for improvement and recommend solutions - Coordinate with internal teams to ensure timely resolution of customer issues and requests - Participate in project management activities to implement new processes or system enhancements - Provide exceptional customer service through effective communication, problem-solving, and follow-up Skills:
- Strong customer service skills with the ability to build rapport and establish trust - Proficiency in using Salesforce or similar CRM software for managing customer relationships - Knowledge of sales techniques and strategies to support account management and drive revenue growth - Familiarity with financial services industry terminology and products - Ability to analyze data and extract insights to inform decision-making - Excellent organizational skills with the ability to prioritize tasks and manage time effectively - Strong written and verbal communication skills for clear and professional customer interactions - Experience in project management is a plus If you are a dedicated individual who is passionate about delivering exceptional customer service, we would love to hear from you.
Join our team as a Customer Service Representative and contribute to our mission of providing outstanding support to our valued clients.
Apply now! Job Type:
Full-time Pay:
$15.
00 - $26.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) 5% Match 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Paid training Tuition reimbursement Vision insurance Compensation package:
Performance bonus Schedule:
10 hour shift Holidays Monday to Friday Overtime Weekends as needed Ability to Relocate:
Frankfort, KY 40601:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are seeking Winners that want to compete, must be a highly motivated and customer-focused individual to join our team as a Client care Representative.
As a Client care Representative, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional service, and ensuring customer satisfaction.
This is an exciting opportunity to work in the financial services industry and contribute to the success of our organization.
We also offer a way to obtain your degree through our degrees at work program.
Associates, BS or Masters programs available.
Responsibilities:
- Manage customer relationships and serve as the main point of contact for client inquiries and concerns - Utilize Salesforce or similar CRM software to track customer interactions, update account information, and manage sales leads - Conduct market research to identify potential sales opportunities and gather customer feedback - Collaborate with the sales team to support account management and achieve sales targets - Assist customers with product inquiries, resolve issues, and provide guidance on using our SaaS platform - Analyze customer data and trends to identify areas for improvement and recommend solutions - Coordinate with internal teams to ensure timely resolution of customer issues and requests - Participate in project management activities to implement new processes or system enhancements - Provide exceptional customer service through effective communication, problem-solving, and follow-up Skills:
- Strong customer service skills with the ability to build rapport and establish trust - Proficiency in using Salesforce or similar CRM software for managing customer relationships - Knowledge of sales techniques and strategies to support account management and drive revenue growth - Familiarity with financial services industry terminology and products - Ability to analyze data and extract insights to inform decision-making - Excellent organizational skills with the ability to prioritize tasks and manage time effectively - Strong written and verbal communication skills for clear and professional customer interactions - Experience in project management is a plus If you are a dedicated individual who is passionate about delivering exceptional customer service, we would love to hear from you.
Join our team as a Customer Service Representative and contribute to our mission of providing outstanding support to our valued clients.
Apply now! Job Type:
Full-time Pay:
$15.
00 - $26.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) 5% Match 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Paid training Tuition reimbursement Vision insurance Compensation package:
Performance bonus Schedule:
10 hour shift Holidays Monday to Friday Overtime Weekends as needed Ability to Relocate:
Frankfort, KY 40601:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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