Service Advisor
Frankfort Ford Lincoln Frankfort Ford Lincoln Frankfort, KY Frankfort, KY Full-time Full-time $57,200 - $73,594 a year $57,200 - $73,594 a year Job Description We are looking for proven Service Advisors to assist with our growing Ford business.
We offer top pay and top benefits! Advisors must have a proven track record of Top Level CSI and Sales per RO.
We offer a career path to management in our large organization as well If you invest in us - we invest in YOU! Our Basic ESSENTIAL DUTIES may include :
Schedules service appointments.
Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Writes up customer's vehicle problems accurately and clearly on repair order.
Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Adheres to all service department billing policies Provides a complete and accurate written cost estimate for labor and parts.
Establishes accurate promised time to customer.
Checks with dispatcher or team leader, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment.
Obtains credit approval, if necessary.
Notifies dispatcher/team leader of incoming work.
Checks on progress of repair throughout the day.
Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted.
Closes repair order as appropriate.
Ensures that vehicles are parked in assigned areas.
Job Type:
Full-time Commission based position.
Job Type:
Full-time Pay:
$57,200.
00 - $73,594.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Day range:
Rotating weekends Weekends as needed Shift:
Day shift Ability to Relocate:
Frankfort, KY 40601:
Relocate before starting work (Required) Work Location:
In person We are looking for proven Service Advisors to assist with our growing Ford business.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
We offer top pay and top benefits! Advisors must have a proven track record of Top Level CSI and Sales per RO.
We offer a career path to management in our large organization as well If you invest in us - we invest in YOU! Our Basic ESSENTIAL DUTIES may include :
Schedules service appointments.
Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Writes up customer's vehicle problems accurately and clearly on repair order.
Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Adheres to all service department billing policies Provides a complete and accurate written cost estimate for labor and parts.
Establishes accurate promised time to customer.
Checks with dispatcher or team leader, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment.
Obtains credit approval, if necessary.
Notifies dispatcher/team leader of incoming work.
Checks on progress of repair throughout the day.
Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted.
Closes repair order as appropriate.
Ensures that vehicles are parked in assigned areas.
Job Type:
Full-time Commission based position.
Job Type:
Full-time Pay:
$57,200.
00 - $73,594.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Day range:
Rotating weekends Weekends as needed Shift:
Day shift Ability to Relocate:
Frankfort, KY 40601:
Relocate before starting work (Required) Work Location:
In person We are looking for proven Service Advisors to assist with our growing Ford business.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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