Service Delivery Analyst- Erlanger, KY
Job Description Service Delivery Analyst Commercial Enablement o Global Technology:
Data and Analytics o Erlanger, KY o
Job Description:
The Service Delivery Analyst Commercial Enablement role is involved in the execution of support services for Commercial Tools as part of the Data and Analytics Service Delivery function.
Commercial tools provide important levers to enable the maximization of revenue generated by our commercial teams and to enhance production facility efficiency.
The company seeks to improve its processes and profitability through a rapid development and deployment cycle of high value-add solutions and as such a number of digital initiatives are in-flight or planned in this area.
This position requires collaboration with solution leaders and development teams to enable the delivery of high-quality support services to the business and ensure service delivery partners meet requirements and Service Level Agreements.
The role requires interaction across multiple teams (IT and business partners) in several time zones in order to ensure business expectations are understood and delivered.
The analyst will collaborate with Service Providers responsible for system support and discretionary activities.
Job
Responsibilities:
#J-18808-Ljbffr Recommended Skills Data Analysis Service Delivery Service Level Agreement Desktop Support Estimated Salary: $20 to $28 per hour based on qualifications.
Data and Analytics o Erlanger, KY o
Job Description:
The Service Delivery Analyst Commercial Enablement role is involved in the execution of support services for Commercial Tools as part of the Data and Analytics Service Delivery function.
Commercial tools provide important levers to enable the maximization of revenue generated by our commercial teams and to enhance production facility efficiency.
The company seeks to improve its processes and profitability through a rapid development and deployment cycle of high value-add solutions and as such a number of digital initiatives are in-flight or planned in this area.
This position requires collaboration with solution leaders and development teams to enable the delivery of high-quality support services to the business and ensure service delivery partners meet requirements and Service Level Agreements.
The role requires interaction across multiple teams (IT and business partners) in several time zones in order to ensure business expectations are understood and delivered.
The analyst will collaborate with Service Providers responsible for system support and discretionary activities.
Job
Responsibilities:
#J-18808-Ljbffr Recommended Skills Data Analysis Service Delivery Service Level Agreement Desktop Support Estimated Salary: $20 to $28 per hour based on qualifications.
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